Return Policy
Bharatiyavidya.com wants its customers to have a hassle free Online shopping experience. Our comprehensive return policy is as follows:
- If you have received a damaged shipment, defective product or the product does not match the specifications of the product you have ordered, then Bharatiyavidya.com would replace the products at no extra cost.
Conditions for Return
- Products should be returned in their original packaging.
- Products/Items must NOT BE used. Shipping / Courier and handling charges are non refundable (Applicable for all order).
- Products must be returned along with all accessories and other items in the original packaging.
- Products damaged while being used do not qualify for a refund or replacement.
- In case we are unable to replace the damaged / defective product, we will refund your money.
Process to Register a Replacement
- The customer needs to email at [email protected] within 48 hours of delivery to register about the replacement and the reason for the same. The replacement process would be completed within 15 working days.
- Please do not accept delivery of any item where outer packaging is damaged or tampered with in any manner.
Refunds
- All refunds would be processed to the customer’s credit card / debit card / net banking / Cheque / cash accounts (as per channel the customer had made the payment) within a maximum of 15 working days from the date we receive the product(s) in our Warehouse.
- In case you make payment through DD, refund will be by Cheque only. Cheques will be sent only to billing address of the customer.
- Refunds will only be processed, on Receipt of Product(s) from you.
Cancellations Policy
- Order Cancellations are only accepted before the shipping of the Product.
- You can cancel your order by dropping an email or by call on the same day of your order before 5 pm. Your entire order amount will be refunded.